Configure email alerts across your entire Account using Account Settings.
Make sure Agents are online and Datastores and Processes are in operation without needing to log in to Eightwire.
Account settings are a way for people to be alerted of events in the Account.
Navigate to Account settings from the Quick Access menu on the account dashboard.
Toggle to ‘On’ for a notification and enter an email recipient for any of the following options;
- Failed Batch Notifications
- Failed Scan Notifications
- Failed Test Connection Notifications
- Inactive Agent Notification
The options ‘Batch Notification Interval’ and ‘Notify Minimum Severity’ should be used with the notifications to determine the frequency and the event threshold that will trigger an email.
In the example shown – any failed process within the entire Account or any Agent going offline will generate a separate email.
Use 'Notify Minimum Severity' with Batch, Discover, Scan or Test Connection Notifications or an email will be generated for all events (including successful batches).